April 3, 2015

Are we really listening to our customers ??

To truly listen, we need to listen to understand – not to reply. This applies to our family our friends and our clients. By replying, we think […]
March 28, 2015

The 2 Most Powerful Words A Manager Can Use

Make a difference with 2 simple words Take time, to acknowledge and recognize good work, with a simple: Thank You We are busier than ever before, […]